Product Guarantee

At Brassomatic, quality, durability, and reliability are at the heart of every product we manufacture.

One-Year Guarantee

All Brassomatic products are guaranteed against defects in materials and workmanship for one year from the date of purchase. Our products are manufactured using high-grade materials and strict quality-control processes to deliver dependable, long-lasting performance.

What Is Covered

This guarantee covers manufacturing defects and material faults that occur during normal and intended use of the product.

What Is Not Covered

The guarantee does not cover damage or failure caused by:

• Improper installation or maintenance
• Misuse, abuse, or incorrect handling
• Use outside the recommended application
• Accidents, modifications, or unauthorised repairs
• Normal wear and tear

Brassomatic shall not be responsible for any direct or indirect loss, damage, or expense resulting from improper use, incorrect installation, or misuse of its products.

Guarantee Claims

To submit a guarantee claim, please contact our customer support team with the product details, proof of purchase, and a description of the issue. After inspection, eligible products may be repaired or replaced in accordance with our guarantee policy.